Please make sure you read the terms & conditions carefully. The terms & conditions provide vital information which will almost certainly make using and / or buying from the website easier, faster and more comprehensible.
You will be asked to read through the terms & conditions before finalizing your order and, by clicking submit order, you agree to be bound by them.
We may occasionally change the terms & conditions, and your continued use of this our website following any such change will signify your agreement to be bound by the modified terms & conditions. Therefore, please make sure to check back often.
If you do not agree to changes made to the terms & conditions, then you should immediately stop using the site. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern QueenMystique's relationship with you in relation to this website.

The use of this website is subject to the following terms of use :

The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give to a claim for damages and/or be a criminal offence.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of France.

Website disclaimer :

The information contained in this website is for general information purposes only. The information is provided by QueenMystique. and whilst we endeavour to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
Through this website you are able to link to other websites which are not under the control of QueenMystique. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, QueenMystique. takes no responsibility for and will not be liable for the website being temporarily unavailable due to technical issues beyond our control.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of or in connection with the use of this website.

Copyright notice :

This website and its content is copyright of QueenMystique. - © QueenMystique 2010 - Current. All rights reserved.
Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:
You may print or download to a local hard disk extracts for your personal and non-commercial use only.
You may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.
You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

13 days free returns & exchanges :

Returned items will be exchanged or refunded ( refunds will not include any postage charges ) if returned unworn, unwashed, and in their original condition and packaging, within 13 days of posting and must be accompanied by your invoice, or other proof of purchase.
Our returns policy is simple! Our " 13 days return " guarantee means that if for any reason you are unhappy with your purchase, i.e. the item you have ordered is faulty, defective or you've had a change of heart ( which is fair enough ) you must return it to us unused and in its original condition within 13 days for a prompt replacement, exchange or refund.
This offer is only available to customers from France. If you return an item because of an error on our part, or it is defective, we will happily refund your costs in returning it to us. You are responsible for any other service provided to you in connection with your purchase, e.g. gift wrapping. The item(s) must be returned within 13 days of purchase.
Any price / swing tags attached to the item must also be left intact. Unless you are returning items due to a genuine production fault, you will be required to pay any additional postage costs for shipping the exchange to you.
We always check that goods are in perfect condition before they are sent out but, in the unlikely event that goods are genuinely faulty, we will be happy to exchange them free of charge, or to give you a full refund, we will also cover your return postage charges if a receipt for these expenses is included in the parcel.

If you are returning an item but would like to exchange it for something else and you're not sure what, we are happy to issue a gift voucher for the value of the item you are returning.

Colours :

We do our best to accurately represent the items in our photography. However, as we have no control over our customers' monitor settings ( colours, resolution, etc... )
We cannot guarantee colours will be exactly as they appear on our website.
Furthermore, some of the items we sell have a " vintage " or " distressed " finish which commonly have some variety in production.

Currency :

We take transactions in Euros.

Price :

The price for each product is shown on www.QueenMystique.com and includes V.A.T at 20.00 %.
We always try to make sure that the prices on www.QueenMystique.com are accurate but errors may occur. If we discover an error in pricing of the products in your order we will inform you as soon as possible using the contact details you supply us with. We will then give you the option of reconfirming your order at the correct price or cancelling it. ( If we are unable to reach you we will treat the order as cancelled ). If an order is cancelled, any payment made for the products will be refunded in full.
You will be notified of the delivery costs automatically before you submit your credit card details, based on the delivery address and shipping method you specify. For more information about our delivery charges for despatches to France addresses, click here.
Prices are quoted on www.QueenMystique.com in Euros - outside France your credit card company should exchange the amount charged to the currency of your country at the current rate. Please note that both charges and refunds are in Euros and QueenMystique cannot be held responsible for any loss due to exchange rate fluctuations.
Non - France customers are responsible for import duty / tax in their respective countries. Unfortunately we cannot advise you what these costs will be - please consult your local customs office for more information.

Disclaimer as to ownership of trade marks :

Except where expressly stated to the contrary all persons, products, services and locations featuring on www.QueenMystique.com web site are in no way connected, associated, linked or affiliated to www.QueenMystique.com.
Any trade marks / names as may be featured on www.QueenMystique.com web site are owned by the respective trade mark owners and www.QueenMystique.com claims no connection, association or affiliation with them.

Refusal of transaction :

We reserve the right to withdraw any products from this website at anytime and / or remove or edit any materials or content on this website. We may refuse to process a transaction for any reason or refuse service toanyone at any time at our sole discretion.
We will not be liable to you or any third party by reason of our withdrawing any product from this website whether or not that product has been sold, removing or editing any materials or content on the website, refusing to process a transaction or unwinding or suspending any transaction after processing has begun.

Termination :

www.QueenMystique.com may at any time terminate or suspend any part of the service without notice to you.


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